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Employee Assistance Programme (EAP)
Your employees are your most valuable resource, and now more than ever, you should support them with an Employee Assistance Programme (EAP).
An Employee Assistance Programme provides around-the-clock mental health support to your workforce and their immediate family. With mental health issues, including anxiety, depression, and workplace stress, on the rise year on year, it is essential that businesses look to support their employees where possible.
What is an Employee Assistance Programme?
It’s a vital employee benefit that helps your teams make it through difficult times. Whether it’s personal or professional challenges, an EAP provides a safe space to talk through it all.
Here at Kays Medical, we offer an award-winning EAP service to organisations around the UK that has fully accredited BACP telephone councillors providing advice and support 24/7.
Employee assistance programmes (EAPs) offer support to staff members who may be dealing with issues that are affecting their performance at work or in their personal lives, such as poor mental health, relationship issues, bereavement, or financial stress.
What are the benefits of an Employee Assistance Programme?
The EAP helpline is available 24 hours a day, 365 days a year. Councillors are on hand to help employees with:
- Mental health
- Anxiety
- Depression
- Physical health
- Self-identity
- Addiction
- Grief
- Debt & finances
- Discrimination
- Relationships
As well as 24/7 confidential support and advice, there are many vital services available, such as:
- Up to 6 sessions of structured counselling (face-to-face or virtually)
- 24/7 crisis assistance and manager support
- In-house legal and financial information
- Live Chat Service
- Access to the My Healthy Advantage wellbeing app
Frequently Asked Questions
An EAP is a confidential, short-term, and work-based counselling service designed to help employees at all levels, and in most cases, their immediate family members, with personal or professional problems that may affect their well-being or performance.
An EAP provides timely intervention and support for a wide range of issues that employees face, such as stress, anxiety, depression, substance abuse, family problems, financial concerns, relationship issues, and more. EAPs generally include assessment, short-term counselling, referrals, and follow-up services.
Employees could use an EAP for a variety of reasons, everything from a serious mental health crisis to just needing someone to talk to; using the services can allow them to express their feelings and receive advice. EAPs are designed to help keep employees working and provide support before issues affect their ability to work. EAPs are also an employee benefit that provides your team with support and practical advice on issues that might be impacting their well-being and performance.
When you need help, you may not be comfortable letting anyone you work with know that you are having a hard time. That is why EAPs are designed to be completely confidential. Employee counselling sessions are not reported back to their employer, making it easier for staff to feel comfortable getting the support they need.
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